March 3, 2021
10:00 am – 11:00 am
FREE to PRVCA members
$25 for non-members
1 CEU Credit
Greg Dewalt grew up in a family owned RV
dealership in Pennsylvania and has been active in
all aspects of the RV dealership including General
Manager, Sales manager, Service Manager and RV
Technician, but his true-love is fixed operations. He
also served in many General Management duties,
where he was instrumental in building and maintaining
dealership budgeting, reporting and goal realization.
Key Factors for the Successful Business Process looks at how good people and good process leads to a successful product.
Dewalt will introduce attendees to a 7-step simple service system and dissect it using the key elements of successful processes. Attendees will learn to identify the key elements of a successful process, learn how to assess, create, and fine tune your processes to ensure they are incorporating the key elements.
A live Q&A will follow the presentation.
There is a $25 Non-member fee.
A staff member will call to obtain the information.
Please return this form via email to [email protected] or by faxing
717-303.0297 no later than February 25, 2021
Please send any cancellations via email at [email protected] or by calling
888-303-2887 no later than 48 hours in advance.