MIDDLEBURY, Ind. — PRVCA member Grand Design Recreational Vehicle Company was awarded its fifth RVDA DSI (Dealer Satisfaction Index) Quality Circle award, receiving the highest ratings in the RV industry.
“We are honored to be the recipient of this award for the fifth straight year. This is the industry’s report card for manufacturers, and we are humbled that our Grand Design dealers continue to provide us with record setting marks for all of our product lines. This year’s results showed that our unique business model is continuing to raise the bar, as all of the Grand Design products were ranked at the top of the class. Thank you to our Grand Design dealers for your continued support of our company! We are very truly blessed for your continued business, and the trust you have placed in our team,” stated Don Clark, President/CEO of Grand Design RV.
The DSI survey measures Reliability/Quality, Parts, Warranty, Sales as well as the ultimate question…“How likely would you recommend this brand to a friend (in a different market) to represent at their dealership?” In order to receive this award the brand must receive a higher than 4.25 score on a 5-point rating scale. Grand Design again improved upon last year’s already record setting scores with the highest scores given by the survey. Grand Design has won the award for every eligible product line each year since its founding in 2012.
Grand Design RV, headquartered in Middlebury, Indiana, manufactures the market leading Reflection® Fifth Wheel and Travel Trailer, flagship Solitude Extended Stay Fifth Wheel, luxury Momentum® Toy Hauler, lightweight Imagine® Travel Trailer,
and introductory level Transcend™ Travel Trailer product lines. Since its founding in 2012, Grand Design RV has become one of the fastest growing RV companies in history and is rated among the highest quality RV manufacturers.Grand Design RV is a wholly owned subsidiary of Winnebago Industries.
Courtesy of Grand Design RV