In this session, Balderrama will unpack how the industry can better serve its customers, improve trust in RV brands, and what changes are needed to meet the expectations of today’s RV consumers.

“In addition to dealership professionals, I invite manufacturers to attend this session for insights on what is happening at the store level with the warranty process,” said Balderrama. “This workshop will explore ways dealers and manufacturers can work together to modernize the RV consumer’s warranty experience.”

Learning outcomes for this session:

About the RV Dealers Convention/Expo

The convention allows North America’s top dealership personnel to forge valuable connections with peers, industry leaders, and potential business partners in the Expo. Dealership professionals can expand their network and gain insights from the best in the RV industry. 

The dealer-organized RVDA Convention will provide an in-depth look into the current sales landscape. Attendees will have access to valuable resources to optimize all departments within a dealership, including fixed operations.

To register for the 2025 RV Dealers Convention/Expo click here. Regular updates will be posted on the convention website, Facebook, Instagram, LinkedIn, and X.   

The Convention/Expo will take place Nov. 10-14, 2025, at Paris Las Vegas and is sponsored by RVDA of U.S., RVDA of Canada, and the Mike Molino RV Learning Center.